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Current eCreator News

September 27, 2004
AMTELCO's eCreator, with Avaya Predictive Dialing System (PDS), Improves Automotive Financial Company's Agent Productivity
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September 16, 2003
AMTELCO honored with "Vendor of the Year" Award at the annual Mosaix Users Group conference in Las Vegas.
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September 9, 2003
AMTELCO receives "Sale of the Year" Award at the annual Avaya Developers Connection conference in Hot Springs, Virginia.
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August 8, 2003
AMTELCO announces eCreator Voice Logger, the latest enhancement to AMTELCO's eCreator Agent Workflow Scripting solution, to provide quality recording and call logging capabilities.
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June 16, 2003
AMTELCO to be a sponsor of the annual Mosaix Users Group conference in September
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April 15, 2003
AMTELCO announces eCreator Voice Logger, the latest enhancement to AMTELCO's eCreator Agent Workflow Scripting solution, to provide quality recording and call logging capabilities.
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February 17, 2003
Call Center 2003 a success for AMTELCO and Avaya
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December 18, 2002
AMTELCO one of four DevConnect members invited to exhibit with Avaya at the Call Center 2003 Conference in Las Vegas.
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November 15, 2002
AMTELCO introduced to Avaya customers at Mosaix User Group Conference
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October 28, 2002
AMTELCO becomes a sponsor of the Mosaix Users Group.
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eCreator/Avaya Home Site

 
Avaya DevConnect Program

AMTELCO is proud to be an Advantage Member of Avaya's global DeveloperConnection program [DevConnect]. DevConnect has been developed by Avaya to ensure that customers receive complete, open-standards based, next generation, convergent applications and communication systems. DevConnect Advantage members develop products that interface with one or more of Avaya's products. Products are compliance tested per Avaya's DevConnect guidelines to ensure reliable interoperability with specific versions of Avaya's family of products.

AMTELCO has been a leading provider of innovative customized call center solutions for more than 25 years. With a strong background in both the contact center and telephone answering service industries, AMTELCO's primary focus has always been to design systems that offer solutions for enhancing customer service, improving agent productivity, and reducing costs, resulting in increased profitability. Today, AMTELCO's specialized Contact Center Innovations are recognized throughout the industry for reliability, integrity, and trouble-free operation.

AMTELCO has received more than 15 U.S. patents, and AMTELCO systems are in operation in all 50 of the United States and in more than 20 foreign countries.

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Upcoming Shows

November 7-11, 2004
InAAU (International Alliance of Avaya Users) Conference
Miami, FL

 

 
   

 

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